InNetworkPrivacy Policy
Last updated: October 25, 2026
This Privacy Policy describes how InNetwork Dental ("we," "us") collects, uses, and protects information when you visit innetworkdental.com or use our services.
Information we collect
We collect information you choose to send us, such as your name, email address, practice name, location, and business information about your practice (for example, office fee schedules, PPO fee schedules, procedure counts by CDT code, and dollar totals by carrier). For Full Service, we use the provider NPIs you send us. With your authorization, we register as your practice manager in the CAQH Provider Data Portal (formerly ProView) and add your providers to our list; we only enter practice information, and each provider then imports it into their own profile, completes the rest, and attests. We never ask for your CAQH password. Our contact form collects your name, email address, practice name, city and state, number of locations, dental software, the package you're interested in, and your message. It is delivered through FormSubmit (formsubmit.co), a third-party form service that forwards your message to info@innetworkdental.com. If the form can't send, it offers to open your own email application instead. The chat assistant on this site answers from the site's own content in your browser; we don't receive or store what you type there. Our hosting provider may automatically log basic technical information such as IP address and browser type.
Protected health information
We never request or accept protected health information (PHI). Our services use only fee lists and summary totals from the reports we list for your software. If a report shows a patient name, please don't send it. Please do not send patient names, dates of birth, or other identifiable patient information.
Social Security numbers
We never ask for Social Security numbers by email or otherwise. Providers keep them in their CAQH profile. If a carrier requires one outside CAQH, the provider enters it directly with the carrier. Please don't include Social Security numbers in messages or on our contact form.
How we use information
We use the information you provide to respond to inquiries, deliver services you request, send invoices by email, and communicate with you about your engagement. We do not sell your information.
Confidentiality and benchmarks
We keep client data confidential and never share one client's data with another client or with the founder's own dental offices. If a data breach affects your data, we notify you immediately. We don't currently offer combined benchmarks. If we ever do, we'll use your data only with your written consent and only in combined form that can't be traced to you.
Conflict disclosure
InNetwork Dental was founded by a practicing Texas dentist who owns multiple offices; client data is kept separate from those offices.
Sharing
We share information only as needed to provide services (for example, submitting credentialing applications to carriers on your behalf with your authorization), with service providers such as our form service (FormSubmit), email provider, and website host, or when required by law.
Payments
Services are invoiced by email. This website does not collect payment card information.
Data security and retention
We use reasonable safeguards to protect information and keep it only as long as needed for the purposes described here or as required by law. We delete the files you send us 90 days after final delivery (for Full Service, 90 days after the engagement ends), or sooner on request. We keep invoices, signed authorizations, consent records, and a copy of delivered reports as required by law.
Your choices
You may request access to, correction of, or deletion of information you have provided by emailing us.
Contact
Questions about this policy: info@innetworkdental.com.